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ⓘ How To Use the Activation Guide — Tap to Open

Follow the activation checklist in order.

  1. Make sure the phone is unlocked.
  2. Gather the device IMEI.
  3. For a number transfer, gather account number, billing ZIP and transfer PIN.
  4. Keep the old service active until the transfer is confirmed complete.
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Activation Guide

Easy ABCD Checklist to Get Activated

What Is the Easy ABCD Checklist to Get Activated?

You will follow four basic details to get activated.

  1. Detail A — Make sure your phone is unlocked.
  2. Detail B — Gather your IMEI number. Each device has its own unique IMEI number.
  3. Detail C — Gather your account number, ZIP code, and get a transfer PIN.
  4. Detail D — Select your plan, sign up, and get activated.

If you are getting new service with a new number and are not transferring a number from another carrier, you can skip Detail C and proceed directly to Detail D.

About Your Transfer PIN

Your PIN or transfer PIN comes from your current carrier. It is usually a 4- to 6-digit number that is provided when you request a transfer out from your existing carrier.

Mobile carriers are required to provide number-transfer information upon request, so do not worry — this is usually not difficult to get.

Do not cancel your old service yet. Your number transfers automatically once the port completes. Canceling early may cause you to lose your number.

Follow the sections below for Detail A, Detail B, Detail C, and Detail D.

Note: Although these details refer to phones, the same general information also applies to other devices such as wearables, smartwatches, tablets, and similar connected devices.

Detail A — How Do I Make Sure My Phone Is Unlocked?

Your phone or device needs to be unlocked before you switch carriers.

Pick your phone type below for instructions on checking whether your phone is locked or unlocked.

Do not skip this step. If your phone is locked to your old carrier, your new service will not work — even after activation.

Check if My iPhone Is Unlocked

  1. Go to Settings.
  2. Tap General.
  3. Tap About.
  4. Scroll down to Carrier Lock.
  5. If it says No SIM Restrictions, your iPhone is unlocked and ready to switch.

Check if My Android Is Unlocked

There is no single official way to check every Android phone. The easiest method is to contact your current carrier and ask them directly whether your phone is unlocked.

If Your Phone Is Locked

Contact your current carrier. They are the only ones who can unlock it. Once they unlock your phone, you are free to switch.

Additional Information

Verizon: Verizon phones are generally unlocked automatically after the required lock period and once the device/payment requirements are satisfied. You can dial *611 from a Verizon phone or contact Verizon to confirm your unlock status.

AT&T:

  1. Go to AT&T’s device unlock page and submit an unlock request.
  2. Confirm eligibility, including payoff and account-status requirements.
  3. Submit the form and confirm the request by email or text when AT&T asks you to confirm.
  4. AT&T will provide unlock instructions, approval, or an explanation if more information is needed.

Detail B — How Do I Gather My IMEI Number?

The easiest way to find your IMEI is to dial *#06#.

  1. Open your phone app.
  2. Dial *#06#.
  3. Your IMEI appears immediately on the screen.

Recommended method: Dialing *#06# is usually the fastest and easiest method because it works on most phones.

The following sub-sections provide possible alternative ways to find your IMEI on specific device types.

(Possible Alternative) How do I find my IMEI on my iPhone?

Possible Alternative — How Do I Find My IMEI on My iPhone?

Fastest Method — Works on Any iPhone

  • Open your Phone app.
  • Dial *#06#.
  • Your IMEI appears on screen.

In Settings

  1. Go to Settings.
  2. Tap General.
  3. Tap About.
  4. Scroll down to find your IMEI/MEID or ICCID.
  5. Touch and hold any number to copy it.

Using Finder or iTunes

  1. Connect your iPhone to your computer.
  2. On a Mac with Catalina or later, open Finder.
  3. On a Mac with Mojave or earlier, or on a PC, open iTunes.
  4. Locate your device.
  5. Find your IMEI under General in Finder or Summary in iTunes.

If You Do Not Have Your Device Handy

  1. Go to appleid.apple.com.
  2. Sign in with your Apple ID.
  3. Choose the Devices section.
  4. Select your device to see the IMEI.

Possible Alternative — How Do I Find My IMEI on My iPad?

For iPad Wi-Fi + Cellular models:

Fastest Method

  • Open your Phone app, if available.
  • Dial *#06#.
  • Your IMEI appears on screen.

On the Device Itself

Look on the back of your iPad. The serial number and IMEI may be printed there.

In Settings

  1. Go to Settings.
  2. Tap General.
  3. Tap About.
  4. Scroll down to find your IMEI.
  5. Touch and hold the number to copy it.

Using Finder or iTunes

  1. Connect your iPad to your computer.
  2. On a Mac with Catalina or later, open Finder.
  3. On a Mac with Mojave or earlier, or on a PC, open iTunes.
  4. Locate your device.
  5. Click Serial Number to find the IMEI.

Possible Alternative — How Do I Find My IMEI on My Android?

Fastest Method — Works on Any Android

  • Open your Phone app.
  • Dial *#06#.
  • Your IMEI appears on screen.

Check IMEI from Settings

  1. Open Settings.
  2. Tap About phone.
  3. Scroll down to find your IMEI.

Or:

  1. Open Settings.
  2. Tap About phone.
  3. Tap Detailed info and specs.
  4. Your IMEI is listed there.

Note: The exact steps may vary slightly depending on your Android device manufacturer.

Detail C — How Do I Gather My Account Number, ZIP Code, and Get a Transfer PIN?

If you are getting new service with a new number and are not transferring a number from another carrier, skip Detail C and proceed to Detail D to select your plan, sign up, and activate.

Gather Your Account Number, ZIP Code, and Transfer PIN

The procedure of transferring your same phone number to a different carrier is known as porting.

Do not cancel your old service yet.

Your number transfers automatically once the port completes. Canceling early may cause you to lose your number.

To keep your same number, find your carrier in the alphabetical carrier list below and follow the details for guidance.

Alphabetical List of Carriers

ALPHABETICAL LIST OF CARRIERS.

For Carriers NOT LISTED BELOW- (Generic Guidance)

Account Number

  • Find your account number on your bill or contact carrier.

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact carrier for assistance

Account Number

  • Your 20-digit Airvoice Wireless SIM card number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Last 4 digits of your Airvoice Wireless phone number

Additional Information

Visit airvoicewireless.com/account/otpportout to initiate the port out process

Customer Service: 888-944-2355

Account Number

  • Contact AT&T Prepaid at 1-800-901-9878
  • Or dial 611 from your AT&T wireless phone

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • A transfer PIN is not needed for AT&T Prepaid

Additional Information

Don’t disconnect your AT&T line until after your number is moved

AT&T will send you a text to confirm your transfer request—reply to release your number

Important

AT&T employees cannot generate a number transfer PIN on your behalf

Customer Service: 1-800-901-9878

What you need:

Your account number

Your Number Transfer PIN

Step 1: Find your account number

Find it at the top of your bill, or in the myAT&T app.

Step 2: Get your Number Transfer PIN

Choose one of these methods:

In the myAT&T app:

  1. Tap your profile icon
  2. Tap Settings
  3. Scroll down to “Transfer phone number”
  4. Select “Request a new PIN”
  5. Your PIN will be sent via text

Or dial from your AT&T phone:

  • Dial *7678
  • Follow the prompts
  • Your PIN will be sent via text

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Additional Information

Most AT&T accounts are locked by default—’Wireless Account Lock’ must be disabled before transfer

In myAT&T app: Go to Services → Mobile Security to disable

Important

AT&T employees cannot generate a Number Transfer PIN on your behalf

Customer Service: 611 from AT&T phone

Step 3: Don’t cancel your AT&T service

This is important: Don’t cancel anything with AT&T. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact AT&T if you need to unlock it.

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

What you need:

Your account number

Your Transfer PIN

Step 1: Find your account number

In the My Boost Mobile app:

Check the app for your account number

Online:

Log into your Boost Mobile account online

Or call customer service and ask for your account number.

Step 2: Get your Transfer PIN

In the My Boost Mobile app:

  1. Open the app
  2. Navigate to the Account section
  3. Select the option related to porting or number transfer
  4. Request your Number Transfer PIN there

Or call Boost customer service and ask for your Transfer PIN.

Step 3: Don’t cancel your Boost service

This is important: Don’t cancel anything with Boost. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact Boost if you need to unlock it.

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

 

Customer Service: 919-937-2024

Account Number

  • Contact Boost for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Your Boost Personal Security PIN (used to log in)

Customer Service: 833-502-6678

 

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

What you need:

Your account number

Your Number Transfer PIN

Step 1: Find your account number

Find it on your C Spire bill or in your phone app.

Step 2: Get your Number Transfer PIN

Choose one of these methods:

Open a support chat online:

Go to the C Spire website and start a chat with support

Send a text:

Text 611 from your C Spire phone

Or call:

Call 1-855-277-4735

Step 3: Don’t cancel your C Spire service

This is important: Don’t cancel anything with C Spire. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact C Spire if you need to unlock it.

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

 

 

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Account Number

  • Check the upper right-hand corner of your bill (phone number plus 3 digits)
  • Or find it in the upper right-hand corner after logging into your account

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact CenturyLink at 1-800-201-4099 for assistance

Customer Service: 866-642-0444

Account Number

  • Located in the upper right corner of your invoice
  • Also displayed on the Profile page in My Account

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Consumer Cellular for assistance

Customer Service: 888-345-5509

Account Number

  • Found on the 1st page of your monthly bill
  • In Member Services (top right-hand corner)
  • Or text ACCOUNT to 27336

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact CREDO for assistance

Customer Service: 800-411-0848

What you need:

Your account number

Your Transfer PIN

Step 1: Find your account number

Find it on your billing statement or in the myCricket app.

Step 2: Get your Transfer PIN

Choose one of these methods:

Request PIN by text:

  • Dial *7678 from your Cricket phone
  • Your PIN will be sent via text

Call customer service:

  • Dial *611 from your Cricket phone
  • Ask them for your Transfer PIN

Customer Service: 800-274-2538

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Step 3: Don’t cancel your Cricket service

This is important: Don’t cancel anything with Cricket. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact Cricket if you need to unlock it.

Account Number

  • Contact easyGo to obtain permission

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact easyGo for assistance

Customer Service: 1-800-643-4926

Account Number

  • Log in at my.freedompop.com
  • Go to Settings → Port Out Info

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log in at my.freedompop.com
  • Go to Settings → Port Out Info

Account Number

  • Your 17-digit Account Number is in ‘My Account’ → ‘My Profile’ → ‘Account Information’ tile
  • On paper bill: top left under Account Summary

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Frontier to request your number transfer PIN

Customer Service: 1-800-921-8106

What you need:

Your account number

Your Transfer PIN

Step 1: Get your account number and Transfer PIN

Google Fi makes this easy—you get both at the same time.

In the Google Fi app or website:

  1. Sign in to your account
  2. Go to the Account tab
  3. Select “Manage Plan”
  4. Scroll down and select “Leave Google Fi”
  5. Follow the on-screen instructions
  6. Select “Transfer your number to another carrier”
  7. After you confirm, a “Cancellation pending” banner will appear
  8. Under the banner, select “Get Transfer Info”
  9. You’ll see both your account number and Transfer PIN

Step 2: Don’t cancel anything manually

This is important: Google Fi will automatically close your account once the port is complete. Don’t cancel your service manually or you could lose your number.

Step 3: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. See “Does my phone need to be unlocked?” above to check, or contact Google Fi if you need to unlock it.

Customer Service: 844-825-5234

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Account Number

  • Your 10-digit phone number (must unlock your number first)
  • On computer: Google Voice → Settings → Account → Unlock

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Same PIN used for Google Voice voicemail

Additional Information

Unlocking costs $3 USD unless your number was originally ported in from another carrier

Account Number

  • Contact H2O to obtain permission

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Last 4 digits of your SIM’s ICCID (found on back of SIM card or in phone settings under ‘About Phone’)

Customer Service: 1-800-643-4926

Account Number

  • Contact Inteliquent, select option 3

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Inteliquent, select option 3

Customer Service: 866-388-7258

Account Number

  • Dial 611 to locate your account number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Dial 611 to locate your PIN

Account Number

  • Submit a request form at support.line2.com/hc/en-us/requests/new

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Submit a request form at support.line2.com/hc/en-us/requests/new

Customer Service: 888-472-9900

Account Number

  • Find it in your Lively online account

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • PIN is ‘0000’

Customer Service: 800-733-6632 (press 3)

Account Number

  • Contact Lycamobile for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Lycamobile for assistance

Customer Service: 866-277-3221

Account Number

  • Find it in your magicJack online account

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Same as your magicJack online account password
  • Recommend resetting to an 8-digit numerical password for easier porting

Customer Service: 844-866-2442

Account Number

  • Found on payment confirmation texts
  • Also in payment details on the Payments page

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Metro or reset at metrobyt-mobile.com/my-account/sign-in

Customer Service: 888-863-8768

What you need:

Your account number

Your Number Transfer PIN

Important: Check your balance first

Before you start, make sure you don’t have any outstanding balances with Mint. They might block your port request if you owe them money.

Step 1: Contact Mint support to get your info

You’ll need to contact Mint to get both your account number and Transfer PIN.

In the Mint app:

  1. Open the Mint Mobile app
  2. Go to chat support
  3. Type “To Port Out”
  4. They’ll provide your account number and PIN

Or call Mint customer support if you prefer talking to someone.

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Step 2: Don’t cancel your Mint service

This is important: Don’t cancel anything with Mint. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 3: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact Mint if you need to unlock it.

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Account Number

  • Log into NumberBarn → Numbers → Select number → Port Out

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log into NumberBarn → Numbers → Select number → Port Out

Additional Information

Porting takes 3-10 business days—unlikely to complete within minutes or hours

Account Number

  • ‘1’ plus your 10-digit Ooma phone number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Ooma for assistance

Customer Service: 888-711-6662

Account Number

  • Visible at the top of screen when signed into MyMobile

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Optimum Mobile expert to request Transfer PIN (sent via email/text, valid for 7 days)

Customer Service: 866-200-7186

Account Number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Use the Port-Out Portal (request access at team@greenbridgemobile.com)

Account Number

  • Found on the left-hand side of your online dashboard after logging in

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Last 4 digits of your Puppy Wireless phone number

Account Number

  • Contact Pure Talk for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Pure Talk for assistance

Customer Service: 877-820-7873

Account Number

  • Go to ‘Port Management’ in your account and turn Port Out blocker OFF to view

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Go to ‘Port Management’ in your account and turn Port Out blocker OFF to view

Important

Complete the number transfer before canceling your account—if you cancel first, your number may be lost

Customer Service: 712-775-8777

Account Number

  • Your phone’s IMEI or MEID

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • PIN is ‘0000’

Customer Service: 800-723-3546

Account Number

  • 8-digit number labeled ‘Account’ in your online account after logging in

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Selectel Wireless for assistance

Customer Service: 877-218-5744

Account Number

  • Contact SIMPLE Mobile for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact SIMPLE Mobile for assistance

Customer Service: 877-878-7908

Account Number

  • Log in → Billing → Billing Details → View Statements
  • Account number is at the top of any statement

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log in → Services → Mobile → Select line → Transfer PIN

Customer Service: 833-224-6603

What you need:

Your account number

Your Transfer PIN

Step 1: Find your account number

Find it in the Account tab on the Straight Talk app.

Step 2: Get your Transfer PIN

Choose one of these methods:

In the Straight Talk app:

  1. Navigate to Account and Payment Info
  2. Select “Request Transfer PIN”
  3. Your PIN will be provided

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Chat with support:

Use the chat feature in the Straight Talk app or online

Or call:

Dial *611 from your Straight Talk phone to talk with an agent

 

-OR-

 

Account Number

  • Your phone’s MEID or IMEI
  • If using BYOP SIM card: last 15 digits of your SIM number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log in to My Account → My profile → Number transfer PIN
  • Set up a PIN if this field is blank

Step 3: Don’t cancel your Straight Talk service

This is important: Don’t cancel anything with Straight Talk. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. See “Does my phone need to be unlocked?” above to check, or contact Straight Talk if you need to unlock it.

Customer Service: 877-430-2355

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Your 9-digit account number

Your 6-digit Transfer PIN

Step 1: Find your account number

On your bill:

Check your T-Mobile bill for your 9-digit account number

In the T-Life app:

  1. Click Manage at the bottom right
  2. Your account number is at the top under your name

Step 2: Get your Transfer PIN

In the T-Life app:

  1. From the Manage page, click the Settings gear at the top right
  2. Go to Permissions & Controls
  3. Scroll to the bottom and you’ll see “Transfer PIN”
  4. Your 6-digit PIN is there

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

-OR-

Account Number

  • Top center of welcome screen in your T-Mobile online account
  • Or top right of first page of any T-Mobile paper bill

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Generate via T-Mobile App: Account → Profile Settings → Line Settings → Request a transfer PIN
  • Or T-Mobile.com: My Account → Profile → Line Settings → Request a transfer PIN

 

 

Additional Information

  • Each user must request their own transfer PIN within their line settings
  • If transferring multiple numbers, transfer non-primary account holder first to avoid account lockout

Important

  • Disable ‘Port Out Protection’ first: Lines and Devices → Select line → Manage Add-Ons → Services → Deselect Port Out Protection

Step 3: Don’t cancel your T-Mobile service

This is important: Don’t cancel anything with T-Mobile. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact T-Mobile if you need to unlock it.

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Account Number

  • Contact T-Mobile prepaid for assistance

Transfer PIN

  • Contact T-Mobile prepaid for assistance

Additional Information

To disable Port Out Protection: Log in → Line Details → Plans and Services → Choose Your Services → Deselect Port Out Services

Customer Service: 1-800-937-8997

Account Number

  • Go to Porting tab → Port Out section → Information → Retrieve Port Out Information

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Go to Porting tab → Port Out section → Information → Retrieve Port Out Information

Account Number

  • Access live chat at help.text.now.com/hc/en-us

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Access live chat at help.text.now.com/hc/en-us

Account Number

  • Log in → Account Settings → Port Out or cancel mobile service

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log in → Account Settings → Port Out or cancel mobile service

Additional Information

Submit transfer request at least 48 hours before end of billing cycle if waiting until then

Customer Service: 855-846-4389

Account Number

  • Your phone’s IMEI (find in settings or dial *#06#)

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • PIN is ‘0000’

Customer Service: 866-663-3633

Account Number

  • If bought from Tracfone: your phone’s IMEI or MEID
  • If BYOD: last 15 digits of your SIM card number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Found under your Tracfone account profile page

Customer Service: 800-867-7183

Account Number

  • Contact Ultra Mobile for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Last 4 digits of your Ultra Mobile phone number

Customer Service: 888-777-0446

Account Number

  • Log in at my.unrealmobile.com → Settings → Port Out Info

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log in at my.unrealmobile.com → Settings → Port Out Info

Customer Service: 310-807-6388

Account Number

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact US Mobile or email team@greenbridgemobile.com

Customer Service: 878-205-0088

Account Number

  • Contact UScellular for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact UScellular for assistance

Customer Service: 888-944-9400

What you need:

Your account number

Your Number Transfer PIN

Step 1: Find your account number

On your bill:

Look at the top right corner of your Verizon bill

In the Verizon app:

  1. Go to Accounts
  2. Tap Account Settings
  3. Your account number is at the top of the screen

Step 2: Get your Number Transfer PIN

In the Verizon app:

  1. Stay in Account Settings
  2. Scroll down until you see “Transfer PIN”
  3. Generate your PIN there
  • Or dial #PORT (#7678) from the phone number you want to transfer

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Important

  • Must disable Number Lock before transfer: My Verizon → Security Page → Number Lock → Unlock
  • If you don’t know your PIN, reset at vzw.com/PIN

Customer Service: 800-837-4966

Step 3: Don’t cancel your Verizon service

This is important: Don’t cancel anything with Verizon. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact Verizon if you need to unlock it.

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Account Number

  • Disable Number Lock first, then dial #PORT (#7678)
  • You’ll receive a text with Account Number and link to generate PIN

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Disable Number Lock first, then dial #PORT (#7678)
  • You’ll receive a text with Account Number and link to generate PIN

Customer Service: 888-294-6804

What you need:

Your account number

Your Transfer PIN

Step 1: Find your account number

In the Visible app:

  1. Go to Account
  2. Click Profile
  3. Your account number is there

On your bill:

Look at the top of your last bill

Step 2: Get your Transfer PIN

In the Visible app:

  1. Open the app and go to the Account section
  2. Tap “Port-Out PIN”
  3. Click to request via email
  4. They’ll send you your PIN
  • If email changed in last 30 days, click ‘Request via chat’ instead

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Important

Must disable Line Lock: Privacy & Security → Manage Number Security → Untoggle Line Lock

Or call:

Call 833-488-4782 — they can help you with both your account number and PIN

Step 3: Don’t cancel your Visible service

This is important: Don’t cancel anything with Visible. Your service will automatically disconnect once your number transfers over to Perch. If you cancel early, you could lose your number.

Step 4: Make sure your phone is unlocked

Your phone needs to be unlocked to complete the transfer. Contact Visible if you need to unlock it.

Need help? Email us at team@greenbridgemobile.com and we’ll walk you through it.

Account Number

  • Check upper-right corner of bill or find in online account

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • The number used to verify your account with Vonage

Customer Service: 732-944-0000

Account Number

  • Contact Walmart Family Mobile for assistance

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact Walmart Family Mobile for assistance

Customer Service: 877-440-9758

Account Number

  • Check upper right-hand corner of bill/invoice

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Log in → Devices → Select phone number → ‘Transfer your number, cancel this line’
  • You’ll receive PIN by text

Customer Service: 888-936-4968

Account Number

  • Find your account number on your bill or contact carrier.

Zip Code

  • The Zip Code you need to use is simply the exact Zip Code on your existing account with your existing carrier.

Transfer PIN

  • Contact carrier for assistance

Detail D — How Do I Select My Plan, Sign Up, and Get Activated?

After you complete Detail A, Detail B, and Detail C, your next step is to select your plan.

  1. Go to the plans section.
  2. Review the plan descriptions to decide which plan is right for you.
  3. Select your plan.
  4. Follow the guided signup and activation steps.

Important: You will be on the AT&T Network due to GreenBridge Wireless’ unique partnership with Perch Mobile ON THE AT&T NETWORK.  The results are special unique plans that are separate from AT&T’s direct plans, which allows special prices and unique offerings that create a new kind of mobile experience.

We developed SuperCharged™ technology to wrap (wrAPP) our GreenBridge wrAPP AROUND™ around mobile service plans, which creates

GreenBridge Wireless SuperCharged™ Perch plans on the AT&T Network:

Mobile Service Provided by Our Partner Perch Mobile Inc. which operates on the AT&T Network-

Your account will be with GreenBridge Wireless for the GreenBridge wrAPP AROUND™ and your cellular service will be provided by Perch Mobile on the AT&T Network,

Only available from GreenBridge- you receive the extra benefits of being a GreenBridge Wireless customer with the reliability of being on AT&T’s Network.

 

So… You Get the Benefits, Best Prices & America’s Largest Network!

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