Privacy Policy

1. Introduction

GreenBridge Mobile respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, use our online forms, interact with our FAQ chatbot, use translation tools, or click links to choose a mobile plan.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect information that you provide directly and information that is collected automatically when you use our website.

Information You Provide Directly

You may provide information when you submit a contact form, ask a question through the FAQ chatbot, request information about mobile plans, click buttons or links to continue to plan selection, or communicate with us by email, phone, or another contact method.

This information may include:

• Name.
• Email address.
• Phone number.
• Message content.
• Questions submitted through the chatbot.
• Any other information you choose to provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address.
• Browser type.
• Device type.
• Pages visited.
• Referring website.
• Time and date of visit.
• General usage activity.
• Cookie or similar tracking information.

This information helps us understand how visitors use the website and helps us improve the customer experience.

3. How We Use Information

GreenBridge Mobile may use information for the following purposes:

• To respond to questions or messages.
• To help visitors understand GreenBridge Mobile plan options.
• To operate the FAQ chatbot.
• To improve website content, layout, and performance.
• To help users navigate to plan selection.
• To monitor website functionality and security.
• To communicate with users who request information.
• To comply with legal, regulatory, or security obligations.

We do not use personal information to make automated decisions that produce legal or similarly significant effects.

4. Plan Selection and Third-Party Links

GreenBridge Mobile may provide links or buttons that send users to third-party plan selection pages, including Perch Mobile or other related service platforms.

When you click a third-party link, you may leave the GreenBridge Mobile website. Information you provide on a third-party website is governed by that third party’s privacy policy, terms, and practices. GreenBridge Mobile is not responsible for the privacy practices, security, content, or data handling of third-party websites.

You should review the privacy policy and terms of any third-party site before submitting personal information.

5. FAQ Chatbot

GreenBridge Mobile may use a website chatbot to answer frequently asked questions about plans, pricing, switching, activation, number transfer, credit-building features, coverage, and related topics.

The chatbot is intended to provide general information. It should not be used to submit sensitive personal information.

Please do not submit:

• Social Security numbers.
• Financial account numbers.
• Passwords.
• Government identification numbers.
• Medical information.
• Highly sensitive personal information.

Chatbot questions may be processed to provide answers, improve website support, and better understand customer needs.

6. Translation Tools

Our website may include translation tools, including Google translation functionality or similar services. These tools may be provided by third parties and may process text, browser information, or usage data according to their own privacy policies.

GreenBridge Mobile does not control how third-party translation providers collect or use information.

7. Cookies and Similar Technologies

Our website may use cookies, pixels, scripts, or similar technologies to:

• Help the website function properly.
• Improve user experience.
• Understand website traffic.
• Remember certain user preferences.
• Measure performance of pages, buttons, or links.

You can adjust your browser settings to refuse or delete cookies. Some website features may not work correctly if cookies are disabled.

8. Analytics

We may use website analytics tools to understand visitor activity, improve website pages, and measure how visitors interact with the site.

Analytics information may include pages visited, time spent on pages, device and browser information, general location based on IP address, referral sources, and click activity.

We use this information to improve the website and user experience.

9. How We Share Information

GreenBridge Mobile may share information in the following limited situations:

• With service providers that help operate the website, forms, chatbot, hosting, analytics, security, or communications.
• With third-party platforms when you choose to click a plan selection or service link.
• When required by law, legal process, subpoena, court order, or government request.
• To protect the rights, safety, security, or property of GreenBridge Mobile, users, or others.
• In connection with a business transaction, such as a merger, sale, transfer, or reorganization.

We do not knowingly sell personal information in the ordinary sense of selling customer lists for money.

Some privacy laws define “sale” or “sharing” broadly and may include certain advertising, analytics, or tracking activities. If our practices are considered a sale or sharing under applicable law, we will provide any required rights or choices.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, transmission, storage system, or online service can be guaranteed to be completely secure. You use the website at your own risk.

11. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, operating the website, maintaining business records, improving services, meeting legal or compliance obligations, resolving disputes, and enforcing agreements.

When information is no longer needed, we may delete, de-identify, or securely retain it as permitted by law.

12. Your Privacy Choices

Depending on where you live, you may have certain privacy rights, which may include the right to:

• Request access to personal information.
• Request correction of inaccurate information.
• Request deletion of personal information.
• Opt out of certain data sharing or targeted advertising where applicable.
• Limit use of sensitive personal information where applicable.
• Appeal a privacy request decision where required by law.

To make a privacy request, contact us at team@greenbridgemobile.com. We may need to verify your identity before responding to a request.

13. Email Communications

If you provide your email address, we may use it to respond to your inquiry or provide requested information.

If we send marketing emails, you may unsubscribe by following the instructions in the email or by contacting us directly at team@greenbridgemobile.com.

14. Children’s Privacy

GreenBridge Mobile’s Child Channel is intended to be configured and managed by a parent or legal guardian. GreenBridge does not intend for a child under 13 to independently submit personal information without parent or guardian involvement. Child profile information may remain on the device or browser. When a parent or guardian deliberately uses Secure Sync, the profile information they choose to share may be transmitted to and stored on GreenBridge systems so authorized devices can synchronize that information. Parents and guardians should provide only information they consider necessary, pair only devices they authorize, and remove or update information when it is no longer needed.

If you believe information from a child under 13 was submitted without appropriate parent or guardian involvement, please contact GreenBridge Mobile so the situation can be reviewed and appropriate action can be taken.

15. Third-Party Websites

Our website may link to third-party websites, services, plan platforms, apps, or tools. This Privacy Policy applies only to GreenBridge Mobile’s website and does not apply to third-party websites.

Third-party websites may have their own privacy policies, terms, cookies, analytics, and data collection practices.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update it, we will revise the “Effective Date” at the top of this page.

Your continued use of the website after changes are posted means you accept the updated Privacy Policy.