Let’s quickly confirm you have the 3 things you’ll need for activation
and help you be ready in case you don’t:
1) An UNLOCKED phone ready for activation
2) Your phone IMEI number (easy to locate)
3) If keeping your existing phone number, you need your Transfer Pin
Do you have the phone you want to activate?
Is it UNLOCKED (available for activation)?
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How Do I Make Sure My Phone is Unlocked?
How Do I Make Sure My Phone Is Unlocked?
Your phone or device needs to be unlocked before you switch carriers.
Pick your phone type below for instructions on checking whether your phone is locked or unlocked.
Do not skip this step. If your phone is locked to your old carrier, your new service will not work — even after activation.
Check if My iPhone Is Unlocked
- Go to Settings.
- Tap General.
- Tap About.
- Scroll down to Carrier Lock.
- If it says No SIM Restrictions, your iPhone is unlocked and ready to switch.
Check if My Android Is Unlocked
There is no single official way to check every Android phone. The easiest method is to contact your current carrier and ask them directly whether your phone is unlocked.
If Your Phone Is Locked
Contact your current carrier. They are the only ones who can unlock it. Once they unlock your phone, you are free to switch.
Additional Information
Verizon: Verizon phones are generally unlocked automatically after the required lock period and once the device/payment requirements are satisfied. You can dial *611 from a Verizon phone or contact Verizon to confirm your unlock status.
AT&T:
- Go to AT&T’s device unlock page and submit an unlock request.
- Confirm eligibility, including payoff and account-status requirements.
- Submit the form and confirm the request by email or text when AT&T asks you to confirm.
- AT&T will provide unlock instructions, approval, or an explanation if more information is needed.
